{"id":1724,"date":"2026-06-09T15:07:39","date_gmt":"2026-06-09T13:07:39","guid":{"rendered":"http:\/\/localhost\/sitagovtech\/?page_id=1724"},"modified":"2026-08-05T09:26:17","modified_gmt":"2026-08-05T07:26:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.govtech.gov.za\/?page_id=1724","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1724\" class=\"elementor elementor-1724\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f393c7a e-con e-atomic-element e-flexbox-base e-0e41e12 \" data-id=\"f393c7a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"f393c7a\">\n    \t\t<div class=\"elementor-element elementor-element-069d71b elementor-widget elementor-widget-spacer\" data-id=\"069d71b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-24a0cec e-con e-atomic-element e-flexbox-base e-ceb3b0c \" data-id=\"24a0cec\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"24a0cec\">\n    \t\t<div class=\"elementor-element elementor-element-de9e20f elementor-widget elementor-widget-slider_revolution\" data-id=\"de9e20f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"slider_revolution.default\">\n\t\t\t\t\t\n\t\t<div class=\"wp-block-themepunch-revslider\">\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"about-1\" data-id=\"5\" id=\"SR7_5_1\" class=\"rs-ov-hidden\" data-version=\"6.7.31\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_5_1-12\" data-key=\"12\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_5_1-12-4\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/www.govtech.gov.za\/wp-content\/uploads\/2026\/07\/FAQs.jpg\" alt=\"\" title=\"FAQs\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<a id=\"SR7_5_1-12-0\" class=\"sr7-layer\" href=\"\/?page_id=1765\" target=\"_self\"><\/a>\n\t\t\t\t\t\t\t<a id=\"SR7_5_1-12-2\" class=\"sr7-layer\" href=\"http:\/\/.\/sponsorship-allocations\" target=\"_self\"><\/a>\n\t\t\t\t\t\t\t<a id=\"SR7_5_1-12-3\" class=\"sr7-layer\" href=\"\/?page_id=1772\" target=\"_self\"><\/a>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_5_1-13\" data-key=\"13\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.govtech.gov.za\/wp-content\/uploads\/2026\/07\/FAQs.jpg\" data-libid=\"2603\" data-lib=\"medialibrary\" title=\"FAQs\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cuZ292dGVjaC5nb3YuemEvd3AtY29udGVudC91cGxvYWRzLzIwMjYvMDcvRkFRcy5qcGc=\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\tSR7.PMH ??={}; SR7.PMH[\"SR7_5_1\"] = {cn:100,state:false,fn: function() { if (_tpt!==undefined && _tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_5_1\",el:[900,900,900,900,720],type:'standard',shdw:'0',gh:[900,900,900,900,500],gw:[1240,1240,1240,1240,480],vpt:['-100px&#039;,&#039;-100px&#039;,&#039;-100px&#039;,&#039;-100px&#039;,&#039;-100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_5_1\"].state=true;} else if(SR7.PMH[\"SR7_5_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_5_1\"].fn,19);}};SR7.PMH[\"SR7_5_1\" ].fn();\n\t\t\t\t<\/script>\n<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-2b396c5f e-flex e-con-boxed e-con e-parent\" data-id=\"2b396c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e60309 elementor-widget elementor-widget-text-editor\" data-id=\"7e60309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t[vc_row css=&#8221;.vc_custom_1751976891898{background-color: #1C4E4A !important;}&#8221;][vc_column][vc_tta_accordion][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Can I register in person at the event?&#8221; tab_id=&#8221;1751897869156-970a3a6f-81c6&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes, registration can be done onsite, however we encourage you to register early to receive valuable conference information and the early bird special.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Do I get discounts for on-site registration?&#8221; tab_id=&#8221;1751897869157-53c4ffd8-d395&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]No, discounts apply to early-bird registration pricing.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Is a group discount available?&#8221; tab_id=&#8221;1751897869157-82299036-2afe&#8221; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes, for every 11 attendees registered at once, you pay for only 10 attendees.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;What is included in my registration fee &#8211; Onsite?&#8221; tab_id=&#8221;1751897869157-9cf23519-9a96&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]On site, the registration fee allows access to all events and social functions during the event and includes conference materials, networking events, presentations and meals as specified in the GovTech Conference programme.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;How is my registration confirmed?&#8221; tab_id=&#8221;1751897869157-2d8c6617-1682&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Once your registration has been completed successfully, you will receive a confirmation email containing your registration reference number and registration details.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;What forms of payment do you accept for the conference?&#8221; tab_id=&#8221;1751897869157-e8338225-52f9&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Credit card, EFT, Government order (PO).[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;If I can\u2019t attend, can I transfer my registration?&#8221; tab_id=&#8221;1751897869157-b5c2fdb6-69d3&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes. Registration is transferable. Please contact govtech.registration@sita.co.za or visit the Help Desk at the venue to arrange the transfer.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;What if I want to cancel?&#8221; tab_id=&#8221;1751897869158-b969a46e-a53a&#8221; el_class=&#8221;faq_sec&#8221;][vc_column_text]Cancellation requests must be submitted in writing. Cancellations received up to 30 days before the conference are eligible for a refund less a 10% administration fee. No refunds will be issued within 30 days before 21 September 2026.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Does the registration fee include travel costs for the conference and accommodation?&#8221; tab_id=&#8221;1751897869158-279b9a22-7792&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]No, travel and hotel accommodation are at the attendee\u2019s cost.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;How do I book a reservation at the host hotel?&#8221; tab_id=&#8221;1751977128928-e0cb0879-984a&#8221; el_class=&#8221;faq_sec&#8221;][vc_column_text]Your conference registration confirmation email contains a link to online hotel reservation and arranged hotel discount (conference discount) GovTech has secured a discounted fee at these hotels.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;I only want to attend one day of the conference, is that possible?&#8221; tab_id=&#8221;1751977221199-40f78c30-8451&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes. One-day conference registration is available (excluding the Gala Dinner and Closing Function). Your registration is valid only for the selected day. Conference badges will be checked throughout the event.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Will there be social networking opportunities?&#8221; tab_id=&#8221;1751977343471-9153e7ed-be29&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]The GovTech Conference offers many opportunities to network, and socialize with fellow attendees. Relax with your colleagues and newfound friends at a variety of functions. Refer to the conference program for times and locations.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;What services are available for special needs and requests?&#8221; tab_id=&#8221;1751977403334-9555a64b-9c09&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]GovTech Conference encourages persons with disabilities to participate in the programs and activities.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Will the conference accommodate people with disabilities?&#8221; tab_id=&#8221;1751977445534-ec5773a4-cc87&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes, the venue is easily accessible for people with disabilities. The conference will have the sign language interpreter.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;How do I get access to the list of attendees?&#8221; tab_id=&#8221;1751977494294-a2b3f3b6-1c2d&#8221; el_class=&#8221;faq_sec&#8221;][vc_column_text]Networking with other conference attendees is available through the attendee platform which will be open to all registered attendees approximately 3 weeks prior to the start of the event. From the platform you will have access to a list of registered attendees who have opted into the networking platform. The attendee list is searchable by a number of different criteria. You can view a list of companies currently attending on our conference site.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Is there a dress code?&#8221; tab_id=&#8221;1751977538301-416d7a45-7a0d&#8221; el_class=&#8221;faq_sec&#8221;][vc_column_text]Business attire is recommended for conference sessions, Black Tie or Traditional Wear for the Gala Dinner, and Smart Casual for the Closing Function.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;What if I lose my badge (Conference Credentials)&#8221; tab_id=&#8221;1751977579677-312616b1-dcf9&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]You will receive a conference badge upon arrival. Your badge is your &#8220;ticket&#8221; to all conference activities (sessions, exhibitions, meals and receptions). Badges must be worn at all times and are not transferable. Replacement badges may be issued by the Help Desk and may be subject to a replacement fee.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Will speaker presentations be available after the event?&#8221; tab_id=&#8221;1751977625965-a3f75057-1c29&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes. Speaker presentations will be available after the conference on the MyGovTech Conference Portal, subject to the speaker&#8217;s permission.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;I&#8217;m a presenter &#8211; is there a PowerPoint template I should be using?&#8221; tab_id=&#8221;1751977678870-08484cac-7a0a&#8221; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes it will be sent to you via the speaker facilitator.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;How can I become an exhibitor?&#8221; tab_id=&#8221;1751977890644-6b784fa5-1e13&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Exhibitor information can be found on the Exhibitors page of the GovTech Conference website.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;How can I become an Sponsor?&#8221; tab_id=&#8221;1751977890644-6b784fa5-1e131&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Sponsors information can be found on the Sponsors page of the GovTech Conference website.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;How do I travel from the Airport to the conference?&#8221; tab_id=&#8221;1751977945444-9626b213-7314&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]GovTech provides transport between the airport and the conference venue.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Will there be transport available from the Conference to the Hotels?&#8221; tab_id=&#8221;1751977990964-3e798ff4-41aa&#8221; el_class=&#8221;faq_sec&#8221;][vc_column_text]Transport between the conference venue and designated hotels will operate every 30 minutes during peak periods.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column][\/vc_column][\/vc_row]\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12d6bab e-con e-atomic-element e-flexbox-base e-12d6bab-57f9a69 \" data-id=\"12d6bab\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"12d6bab\">\n    \t\t<div class=\"elementor-element elementor-element-951779f elementor-widget elementor-widget-spacer\" data-id=\"951779f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1751976891898{background-color: #1C4E4A !important;}&#8221;][vc_column][vc_tta_accordion][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Can I register in person at the event?&#8221; tab_id=&#8221;1751897869156-970a3a6f-81c6&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]Yes, registration can be done onsite, however we encourage you to register early to receive valuable conference information and the early bird special.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;Do I get discounts for on-site registration?&#8221; tab_id=&#8221;1751897869157-53c4ffd8-d395&#8243; el_class=&#8221;faq_sec&#8221;][vc_column_text]No, discounts apply to early-bird registration pricing.[\/vc_column_text][\/vc_tta_section][vc_tta_section [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1724","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=\/wp\/v2\/pages\/1724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1724"}],"version-history":[{"count":79,"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=\/wp\/v2\/pages\/1724\/revisions"}],"predecessor-version":[{"id":3403,"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=\/wp\/v2\/pages\/1724\/revisions\/3403"}],"wp:attachment":[{"href":"https:\/\/www.govtech.gov.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}